Reclaim what’s rightfully yours with professional PCP assistance.
You might be one of the many UK drivers who’ve been mis-sold car finance through PCP and Hire Purchase Agreements. At PCP Returns, we’re here to help you reclaim those fees.
If one or more of the statements below apply to you, you may be due thousands in compensation from a PCP Claim.
The finance company did not inform you of any sales commission(s)
The finance company disclosed they receive a commission but not how much
You paid a high rate of interest on your PCP finance
You purchased a car on a PCP deal in the last 10 years
Our team of experts.
At PCP Returns, our team of friendly experts, with over 25 years of industry experience, is dedicated to guiding you through every stage of your PCP claim. From reviewing your car finance agreements to connecting you with reliable legal professionals, we ensure the process is easy and hassle-free. With our knowledge and support, you can confidently pursue the compensation you’re entitled to.
Our capabilities.
We specialise in helping individuals review their car finance agreements to identify potential mis-sold PCP (Personal Contract Purchase) deals. Our team provides a free, no-obligation assessment of both past and current agreements to see if you’re eligible for compensation. Committed to transparency and exceptional customer care, we’re here to help you reclaim what’s rightfully yours.
How we can help you.
In just 5 simple steps, our team will assess your car finance details to see if you were mis-sold and eligible for compensation. If your case qualifies, we’ll connect you with expert legal professionals who will manage the entire claims process, from filing the claim to negotiating with the finance company. We ensure a smooth process and give you the best chance to reclaim what’s rightfully yours.
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Assessment
Provide your car finance details, and we’ll offer a free, no-obligation assessment.
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Eligibility Checks
We’ll assess whether you’ve been mis-sold and are eligible for compensation.
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Case Preparation
If you qualify, we’ll connect you with a reliable legal expert to handle your case.
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Submit Claim
Your legal expert will manage the entire claims process and all communications on your behalf.
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Completion
If successful, you’ll receive your compensation, minus an agreed fee of 30% +VAT to 35% +VAT.
Why choose us?
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A team of experts
With decades of expertise in claims management, our team consists of skilled professionals dedicated to assisting those affected by mis-sold car finance. Supported by deep industry knowledge and a track record of successful claims, we are fully equipped to help you secure the compensation you deserve.
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A safe pair of hands
PCP Claims is your trusted and reliable partner in the pursuit of financial justice. We are committed to helping you navigate the complexities of mis-sold car finance claims with confidence and ease. Our client-centered approach means that we provide personalised, step-by-step guidance, ensuring that you fully understand your options and the process ahead.
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With you all the way
PCP Claims is your trusted partner in achieving financial justice and securing the compensation you deserve. With a client-centered approach, we provide personalised support and expert guidance at every stage of the process. This ensures that you fully understand your options and the different steps of the process that lay ahead.
Frequently asked questions.
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If you’ve taken out a Personal Contract Purchase (PCP) agreement for car finance in the UK and suspect it was mis-sold, you may be eligible to make a PCP claim. Mis-selling can occur in various ways, such as not being fully informed about all costs, not understanding your financial commitment, or being sold an unsuitable product. Indicators for eligibility include unclear contract terms, the final balloon payment, early termination charges, or exceeding mileage limits. If you felt pressured into signing or weren't given all available options, you could also be eligible. It's important to review your agreement and consult a financial or legal expert to assess your case.
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If you’ve entered into a Personal Contract Purchase (PCP) agreement for car finance in the UK and believe it was mis-sold, you may be eligible to make a claim. Mis-selling can happen in several ways, including not being fully informed of all costs, misunderstanding the financial commitment, or being sold a product that wasn’t suitable for your circumstances. Key signs of mis-selling include unclear contract terms, unmentioned balloon payments, early termination fees, or penalties for exceeding agreed mileage. If you felt pressured to sign or weren’t given all available options, you could also have a case. It’s crucial to review your agreement and seek advice from a financial or legal expert to evaluate your situation.
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The timeline for resolving a mis-sold PCP (Personal Contract Purchase) claim can vary depending on the case's complexity and the responsiveness of the parties involved. After submitting a complaint to the lender, they typically have up to eight weeks to respond. If their response is unsatisfactory or they fail to reply within this period, you can escalate the claim to the Financial Ombudsman Service, which may take several months to reach a decision. The entire process can take anywhere from a few months to over a year. By using the services of PCP Returns, you can potentially speed up this process. Our expertise and proactive approach can help navigate the complexities more effectively, aiming for a faster and more favorable outcome for your claim.
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A successful PCP (Personal Contract Purchase) claim for mis-sold car finance can result in various outcomes, depending on the details of your case. Typically, claimants may receive financial compensation for the losses incurred due to mis-selling. This could include the difference in costs had the correct finance product been chosen, a refund of interest payments, or compensation for stress and inconvenience. In some cases, it might also involve adjustments to your finance agreement or a settlement reflecting fair market value. At PCP Returns, we’re dedicated to securing the best possible outcome for you, addressing both the financial and emotional impact of the mis-selling. Our expertise ensures a smooth process, aiming for a favorable resolution.
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A common concern for those considering a PCP (Personal Contract Purchase) claim for mis-sold car finance is the potential effect on their credit score. It’s important to note that filing a claim itself doesn’t directly impact your credit rating. Any changes to your credit score would only occur if the claim results in adjustments to your finance agreement, such as updating the account status or correcting errors in financial charges. At PCP Returns, we carefully manage the process to protect your financial standing. We work closely with lenders to ensure that any adjustments made following a successful claim do not negatively affect your credit score. Our goal is to secure your compensation while safeguarding your financial health.
Are you eligible?
Find out now in just a few quick steps.
Client feedback.
Get in touch.
For more information on our services, or to speak to a member of the team get in touch using the form here.